1. I forgot my phone password – what should I do?

If you have forgotten your phone lock code (password, pattern, or PIN), here is what I recommend:

• On Android: you can use Smart Lock or try to log in with your Google account if prompted.
• On iPhone: you need to go through iTunes or iCloud.com to reset the device.

⚠️ If none of these methods work, you will have to reset the phone, which may lead to data loss if no backup was made.

2. How can I recover my forgotten Google (Gmail) password?

Go to https://accounts.google.com, click on “Forgot password”, then follow the steps:

• Enter your Gmail address
• Answer the questions (SMS code, recovery email, etc.)
• Choose a new password once your identity is confirmed

🔐 Tip: I recommend keeping your phone nearby to receive the security code.

3. What should I do if I forgot my PIN code?

The PIN code is required when starting your phone. After 3 incorrect attempts, your SIM card will be blocked.

You will then need to:

• Enter the PUK code (provided with your SIM card or available in your customer account)
• Choose a new PIN code

⚠️ I strongly advise never guessing randomly, as this can permanently block your SIM card.

4. Forgotten screen lock (pattern, code, etc.) – what to do?

On recent Android devices, after several attempts, you may be able to unlock using your Google account.

If this does not work, I recommend restarting the phone in recovery mode to perform a factory reset.

On iPhone, you can use iTunes, Finder (Mac), or iCloud.com to restore the device.

👉 I also recommend regularly backing up your data to avoid losing it.

5. How to unlock an Android phone without a password?

There are several methods depending on the device:

• Smart Lock (if enabled) allows automatic unlocking in a trusted location (e.g., home)
• Android Device Manager (Google) allows you to erase the phone remotely

Otherwise, you can use recovery mode (Volume + + Power) to reset the device.

6. How to reset my phone if I forgot my password?

In many cases, resetting (erasing all data) is the only solution.

• On Android:
  Turn off the device → press Volume + and Power → access Recovery mode → select “Wipe data / factory reset”
• On iPhone:
  Use iTunes / Finder or iCloud → Erase iPhone

⚠️ All data will be deleted if not backed up.

7. I forgot my email password – how can I recover it?

Go to your provider’s website (Gmail, Outlook, Orange, etc.):

1. Click on “Forgot password”
2. Enter your email address
3. Choose a verification method (SMS, secondary email, or security question)
4. Follow the steps to create a new password

👉 I recommend writing down your new password to avoid forgetting it again.

8. Forgotten password on Facebook or Instagram – what to do?

On the login screen:

1. Click on “Forgot password?”
2. Enter your email or phone number
3. You will receive a code by SMS or email to reset your password
4. Create a new secure password

If you no longer have access to your email or phone, click on “I no longer have access” and follow the recovery process.

👉 You can also read the dedicated article about Facebook password recovery for more details.

9. How to recover my iPhone or iPad password (Apple ID)?

Go to https://iforgot.apple.com:

1. Enter your Apple ID (email)
2. Follow the steps (SMS code, recovery email, or security questions)
3. Once verified, you can create a new Apple ID password

⚠️ If you no longer have access to your email or phone, recovery may take several days.

10. How do I know if an app saved my password?

Some devices automatically store your passwords.

• On Android:
  Settings → Google → Password Manager
• On iPhone:
  Settings → Passwords (Face ID or passcode required)
  You can view saved passwords for apps and websites
• On PC:
  In your browser → Menu → Autofill → Passwords (Chrome)

👉 On computer, I explain this in detail just below.

To display all your saved usernames and associated passwords in Chrome, I recommend following these steps:

Click on “Menu” → “Settings” → “Autofill and passwords” → “Google Password Manager”.
Then click on the eye icon to display your password in plain text.

👉 Path:
Menu → Settings → Autofill and passwords → Password Manager

To make it easier, I will guide you step by step.

Start by opening your browser menu.

How to view saved passwords in Google Chrome

Then click on “Settings”,

Next, go to “Advanced settings”,

Then click on “Manage passwords”.

You will now see the list of all your saved usernames and passwords.
To display a password, simply click on the eye icon.

How to view saved passwords in Firefox

If you are using Mozilla Firefox, I recommend going to:

Menu → Settings → Privacy & Security → Saved Logins

You will then be able to view all the login details saved by your browser.

How to view saved passwords in Microsoft Edge

If you are using Microsoft Edge, go to:

Menu → Settings → Profiles → Passwords

You will see all the saved login credentials stored in your browser.

In my opinion, this is the quickest way to recover a forgotten password, especially if your computer has already saved it.